TapWorks Help Center
How can we help you?
Find clear answers about profiles, NFC cards, messages, leads, appointments, and plans.
Knowledge Base
Featured Documentation
Create Your Profile
Add your photo, services, contact details, links, and a profile URL.
How NFC Hardware Works
Your card is linked to your profile before it is shipped.
Messages, Leads, and Inquiries
See how member messages and guest inquiries reach your inbox.
Requesting an Appointment
Let visitors request a time from your public profile.
Plans and Monthly Message Limits
Understand what is included with a Free Profile and each hardware kit.
Referrals and Rewards
Free Profile members can refer others before buying hardware.
Managing a Team
Share profiles, branding, and lead tools across your organization.
Replacing Lost or Damaged Hardware
Contact support if your card is lost or no longer works.
Quick FAQ
Need human help?
Our professional staff is standing by for technical and hardware support.